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FAQ

Most frequent questions and answers

Yes! We’re happy to come to your home, measure your room(s), and provide you with a realistic, in-depth quote for your project. This service is free of charge, and there is no commitment. Don’t like our quote? Just send us on our way!

The difference between ceramic and porcelain is in the raw materials, production process and technical characteristics. Porcelain is made with slightly different raw materials, which allows for the tile to be pressed at a higher pressure than normal ceramic tiles. This added pressure allows porcelain tile to be slightly denser and more durable. Ceramic tiles are not pressed at as high of pressure but are still very durable and can be used anywhere throughout your home. Once it has been pressed, it is cooked at temperatures over 2,000 degrees Fahrenheit in the kiln (oven) which gives tile its hard packed and durable body. Due to these characteristics’ porcelain is waterproof and can be installed anywhere in your home or business, even outdoors! Ceramics are water resistant, but not recommended for outdoor or heavy commercial applications.

We typically refer to all porcelain tiles as “waterproof” because water will not have a significant impact on the top of the tile or on the body of the tile. Porcelain tiles can be installed indoors or outdoors. Due to the slightly different production process for ceramic tiles, we refer to all ceramics as water resistant. Even though ceramic tile will not be damaged by water, they might have some water absorption. For indoor installations, porcelain and ceramic tiles will be great for any normal wet environment, like a bathroom or shower wall. For outdoor installations, we recommend porcelain tile. If you have additional questions concerning possible installation locations for your tile project, please reach out to our Customer Care Center or a store associate and we would be happy to help. Please note that industry standards may require additional installation materials for interior or exterior installations of tile and we recommend consulting a PRO or Floor & Decor associate for more details. 

Tile is an extremely durable material that has been used for thousands of years in home construction. Tile is made from a mixture of raw materials pressed together to create shapes, different surfaces textures & designs. Once a tile has been pressed into shape, it is a blank canvas and will be decorated to look like any design. 

Engineered wood floors are durable, but not comparable to solid wood. Engineered wood is better than solid hardwood at dealing with moisture. Its plywood base is dimensionally stable, meaning that it warps and flexes less easily upon contact with moisture than solid wood.